SMM SERVICE

SMM Service

Social Media Marketing

Paid and organic social campaigns that build community and drive conversions.

Overview

Social Media Marketing here means running social as a campaign channel with a target attached: a launch, a festive offer, admissions season, a lead-generation push. We set the objective and the conversion event, build creative in the formats each placement actually serves, run Meta and Instagram ad sets against it, keep the organic feed consistent enough that a cold visitor checking your profile does not bounce, and handle the comments and DMs campaign traffic generates. Conversions end in a WhatsApp thread far more often than a web form, so that path gets built and tracked first. Budget stays consolidated behind a few tested creatives rather than split across a dozen ad sets that each see two results a week and never exit the learning phase.

One objective per campaign

A defined conversion event and a single audience strategy, instead of boosting posts toward engagement metrics that never show up in your enquiry log.

Creative built per placement

Reels, stories and feed cut separately with safe zones respected, captions burned in, and text legible on mute as a thumbnail on a mid-range Android.

WhatsApp as the conversion point

Click-to-WhatsApp ads landing in a short qualifying flow, with the lead and full transcript handed to your team so nobody re-asks what the customer already answered.

Consolidated, learnable spend

Fewer ad sets, each carrying enough weekly conversions for the platform to optimise, rather than budget spread too thin to teach the algorithm anything useful.

Reporting on enquiries

Monthly numbers on cost per qualified enquiry alongside retention and saves, reconciled against what your sales team actually received and followed up.

What you get

  • Campaigns tied to a real conversion event, not likes
  • Click-to-WhatsApp funnel from ad to qualified enquiry
  • Creative tested in English, Hindi, Odia or Hinglish
  • Cost per qualified enquiry reported every month
  • Ad accounts, pixels and audiences owned by you

Frequently asked questions

How much does social media marketing cost in India?

Social media marketing is quoted per engagement, with our fee and your ad spend kept as separate lines so you can see both. Ad budget sits on your own card inside your own Business Manager, and we do not charge a percentage of spend — that model rewards an agency for spending more, which is the wrong incentive on a performance channel. Across the Indian market, monthly social retainers commonly run from around ₹15,000 to well past ₹1,00,000 excluding media, depending on creative volume, number of platforms and languages, and whether community management is included. GST applies on our fee as per rules.

What is a realistic minimum budget for Instagram and Facebook ads?

Enough to produce roughly 30 to 50 conversions a month on the event you are optimising for, which is where Meta's learning phase tends to stabilise. Work backwards from your own cost per enquiry: at ₹200 a lead that is a modest monthly budget, at ₹2,000 it is ten times more. Below that threshold results swing on chance, and a bad fortnight tells you nothing you can act on. When budget is tight we would rather put all of it behind one platform, one audience and one offer than split it across Instagram, Facebook and YouTube and half-learn all three.

Do social media ads generate real leads for a Tier-2 city business, or just likes?

Real leads, provided the funnel ends where people actually reply. In most Tier-2 and Tier-3 accounts we see, a web form converts a fraction of what click-to-WhatsApp does, so ads route into a WhatsApp thread with two or three qualifying questions instead. Creative in Hindi, Odia or Hinglish with burned-in captions tends to outperform polished English, because feeds are watched on mute. The variable that decides outcomes is rarely targeting — it is response speed. An enquiry answered in five minutes and the same enquiry answered next morning belong to two different businesses.

How is SMM different from SMO and from performance marketing?

Three different jobs. SMO is the one-time profile fixing pass: handles, bios, action buttons, highlights, pinned posts. This SMM engagement runs social as a campaign channel — objective, creative, paid budget on Meta and Instagram, community handling for the traffic it brings, and monthly reporting. If you need a full content operation with monthly shoots and a published calendar, that is our social media marketing and management service. If paid acquisition has to span Google Search, YouTube and Meta together with CRM-level tracking, that is performance marketing. Most clients do SMO once, then pick one of the other two.

How long before we see results, and can you guarantee leads or followers?

Paid social produces readable data in four to six weeks, which is roughly the spend and conversion volume needed to tell creative fatigue apart from a targeting problem. Organic community growth is slower and depends on posting consistency more than budget. What nobody can honestly promise is a follower count or lead number by a fixed date — auction costs, your offer and your competitors all move independently of us. What we commit to is tracking you can audit, a visible testing cadence, and an early call if the maths does not work at your margin. Accounts, pixels and audiences stay in your name throughout.

Ready to get started with SMM Service?

Let's talk about how Convertrix can build this for your business.